The official site token.im returns a 403 error and could not be consulted in direct verification: the data comes from third-party sources (industry press, MAS Singapore). The following are therefore not precisely verifiable: the exact number of supported blockchains (sources say "12+", others mention 50+; here we list only those explicitly cited), the exact user count (third-party sources speak generically of "several million" and presence in 150+ countries, without confirming a single figure), and the precise technical details of the smart account / account abstraction. To be re-verified when the official site is accessible again.
For this reason this service does not appear in our rankings, comparator or comparison pages: it will once its terms can be verified against a dated official document.
imToken
imToken PTE Ltd
imToken is one of the sector's long-standing self-custody wallets, developed by imToken PTE Ltd, a Singapore-based company (founded in 2016 in Hangzhou and later relocated). Available for iOS and Android, it is a multi-chain wallet that handles Bitcoin, Ethereum, TRON, Cosmos, Polkadot and numerous other EVM and non-EVM networks, with their dApps and DeFi features. Since 2025 the project's focus has shifted to smart accounts based on account abstraction (the ERC-4337 standard): the goal is to simplify onboarding for non-technical users with gasless transactions and social recovery, i.e. recovering the account via contacts/guardians instead of a seed phrase alone. Keys stay with the user (pure self-custody). It should be distinguished from "imToken Card", a separate product already in the dataset. Note: this entry is based on third-party sources because the official site (token.im) was not accessible during verification; the exact detail on chains and users is therefore indicative.
Data & conditions
| Fund custody | Self-custody (funds in your control) |
|---|---|
| Type | Software (hot wallet) |
| Source code | Closed-source |
| Recovery | Seed phrase (mnemonica) + social recovery via smart account / account abstraction (ERC-4337) |
| Bitcoin-only | No |
| Supported chains | Bitcoin, Ethereum, TRON, Cosmos, Polkadot |
| Built-in swap | Yes |
| Built-in staking | Yes |
| dApp browser | Yes |
| WalletConnect | Yes |
| Hardware wallet support | Yes |
| Segment | B2C |
| MiCA / License status | Nessuna (wallet self-custody non-custodial) |
Strengths
- Long-standing multi-chain self-custody wallet (Bitcoin, Ethereum, TRON, Cosmos, Polkadot and others); 2025 pivot to smart accounts with account abstraction (ERC-4337), gasless transactions and social recovery that lower the barrier for non-technical users; broad international user base.
- Self-custody: funds stay in your wallet — the platform cannot touch them.
- No KYC: usable without identity verification.
Weaknesses
- Added to Singapore's regulator (MAS) Investor Alert List on 5/12/2023 for operating without a licence: it is an investor warning, not a conviction, but it remains a caution signal; code not publicly verifiable as open-source; official site not accessible during verification, so part of the data is indicative and to be re-verified.
- Closed source: no way to verify what it does with wallet and data.
Verdict
Score 3.8/5, solid profile. In its favour: long-standing multi-chain self-custody wallet (Bitcoin, Ethereum, TRON, Cosmos, Polkadot and others); 2025 pivot to smart accounts with account abstraction (ERC-4337), gasless transactions and social recovery that lower the barrier for non-technical users; broad international user base. The trade-off to weigh: added to Singapore's regulator (MAS) Investor Alert List on 5/12/2023 for operating without a licence: it is an investor warning, not a conviction, but it remains a caution signal; code not publicly verifiable as open-source; official site not accessible during verification, so part of the data is indicative and to be re-verified.
On the Sovereignty lens the score is 3.5/5 (solid): the strength is fund control (5.0/5), while trustless / auditability (0.0/5) is the weak link.
Promp's editorial rating based on real fees and net annual cost. Promp reviews third-party products independently.
"Sovereignty" rating: score computed on privacy/anonymity (30%), fund control (20%), censorship resistance (20%), trustless/auditability (20%) and costs (10%). Same data, different weights.
Reputation
What happened to people who used imToken, and what users say. External signals: they do not feed the promp.it rating.
Incidents & regulatory actions
Notable incidentsDocumented events with consequences still open. Each entry carries a source and a date.
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Regulatory action Moderate ● open
Added to the MAS (Singapore) Investor Alert List
On 5 December 2023 the Monetary Authority of Singapore (MAS) added imToken PTE Ltd to its Investor Alert List, the list of operators offering services without a licence from the regulator. It is an investor warning, not a conviction nor a monetary penalty. imToken said it is in dialogue with MAS to clarify its decentralised wallet model and to request removal; as of the verification date it does not appear to have been removed from the list.
↗ source
FAQ
Is imToken custodial?
No. imToken is a self-custody wallet: private keys stay on the user's device and the company does not hold the funds. With the shift to smart accounts (account abstraction, ERC-4337) social recovery is introduced, i.e. recovery via contacts/guardians, which is still a non-custodial model.
Why is imToken on Singapore's MAS Investor Alert List?
On 5 December 2023 the Monetary Authority of Singapore (MAS) added imToken PTE Ltd to its Investor Alert List, the list of operators offering services without a licence from the regulator. It is a caution notice to investors, not a fine or a conviction. imToken said it is in dialogue with MAS to clarify its model (a decentralised wallet, not centralised custody) and to request removal (source: industry press, MAS, December 2023).
What is imToken's smart account?
Since 2025 imToken focuses on smart accounts based on account abstraction (the ERC-4337 standard). In practice the wallet becomes a smart contract enabling features such as gasless transactions (fees can be sponsored) and social recovery (account recovery via trusted contacts), designed to simplify use for non-technical people. The precise details should be re-verified on the official site, which was not accessible during this verification.
Sources
- cryptonews.com Azienda · Sede · Incidente MAS · Self custody Data verified on Aug 3, 2026
- mas.gov.sg Data verified on Aug 3, 2026
- web3.bitget.com Blockchain · Smart account · Account abstraction · Multi chain Data verified on Aug 3, 2026