BitPay Card
BitPay
Data verified on unchanged since the sources
Worth it if you're in the US and want to spend BTC and altcoins with conversion at the point of sale, using merchant offers of up to 15%.
Avoid it if you're outside the US — the card is US-only — or you often spend in foreign currency: the FX markup is 3%.
A custodial card from BitPay, a crypto payments pioneer since 2011, with merchant offers of up to 15%. The main limits are a waitlist for new applications, a 3% FX markup and card availability restricted to the US.
Data & conditions
| Account fee | Free |
|---|---|
| IBAN | condiviso |
| Multi-currency | No (single currency) |
| Outbound transfers to third-party IBANs | No |
| Utility direct billing | No |
| SEPA direct debit (SDD) | No |
| On-chain crypto withdrawal | Yes |
| SEPA transfer | Free |
| Interest on balance | 0% |
| ATM withdrawal | not declared |
| Fund custody | Custodial (platform holds funds) |
| KYC | Full |
| Supported countries | US · 1+ countries |
| Regulator | NYDFS (BitLicense) |
| OAM Italy registration | No |
| Segment | B2C |
| MiCA / License status | Payment processor |
Plans & pricing
Strengths
- Pioneer from 2011; up to 15% merchant offers.
- No notable sovereignty advantage documented.
Weaknesses
- Nuove applicazioni in waitlist; FX 3%; US only (card).
- Custodial: the platform holds your funds and can freeze or lose them.
- Full KYC required: verified identity, zero pseudonymity.
Verdict
The C tier fits a product that, despite an NYDFS BitLicense and a track record since 2011, penalises the everyday user with a 3% FX markup, a waitlist for new applications, and card availability restricted to the US. The New York licence offers genuine protection, but cost and restricted access lower its practical usefulness.
On the crypto-native side BitPay stays custodial and full-KYC, but support for eleven assets including Bitcoin, ETH and several stablecoins gives the user more choice over what to load. The core limit remains: funds are held by BitPay and the centralised stablecoins are freezable, so there is no real sovereignty over keys.
Promp's editorial rating based on real fees and net annual cost. Promp reviews third-party products independently.
"Sovereignty" rating: score computed on privacy/anonymity (30%), fund control (20%), censorship resistance (20%), trustless/auditability (20%) and costs (10%). Same data, different weights.
Reputation
What happened to people who used BitPay Card, and what users say. External signals: they do not feed the promp.it rating.
Incidents & regulatory actions
History not verifiedWe have not yet completed the incident search for this service: no entries here does not mean no events.
Public reviews
-
Google Play ↗
4.1/5
13,701 reviews
BitPay app (wallet + card); figure from the page JSON-LD (ratingValue 4.0993, ratingCount 13,701).
-
App Store ↗
4.3/5
3,664 reviews
BitPay app (wallet + card management), US store; exact figure from iTunes lookup (4.33678). The score covers the whole app, not the card alone.
-
Trustpilot ↗
1.2/5
297 reviews
Profile of BitPay as a company, not the card alone; 89% of reviews are 1-star. Recurring complaints: hard withdrawals and sends, bot-only support, rejected identity verification.
Weighted average across 3 public review platforms (17,662 reviews in total), weighted by volume. This is not our rating: it is those platforms’ average.
FAQ
Is BitPay Card a real bank?
BitPay Card operates under a Payment processor licence. The deposit-protection scheme is not documented for this service; check the official terms.
Can I send transfers to third-party IBANs with BitPay Card?
The ability to send transfers to third-party IBANs is not documented; check the official website.
Does BitPay Card support direct debits and utility billing?
SEPA direct debit (SDD): not documented. Utility-bill domiciliation: not documented.
Which fiat currencies does BitPay Card support?
The number of supported fiat currencies is not documented. Multi-currency accounts: not documented.
Can I withdraw crypto on-chain from BitPay Card?
On-chain crypto withdrawal is not documented; check the official website.
Sources
- Official service page Plans & pricing · Regulatory framework Data verified on Jun 13, 2026
- crunchbase.com Issuer Data verified on Jun 14, 2026
- firebounty.com Bug bounty Data verified on Jun 14, 2026
- igamingpaymentsolutions.com Trustpilot reviews Data verified on Jun 14, 2026
Show 4 more sources
- jaabz.com Third-party audit Data verified on Jun 14, 2026
- ofac.treasury.gov Past incidents Data verified on Jun 14, 2026
- rootdata.com Investors Data verified on Jun 14, 2026
- trustpilot.com Trustpilot reviews Data verified on Jun 14, 2026