Costs, licensing, consumer protection Privacy, self-custody, censorship resistance

BitPay Card

BitPay

3.0/5 1.6/5
Account fee Free

Data verified on unchanged since the sources

Worth it if you're in the US and want to spend BTC and altcoins with conversion at the point of sale, using merchant offers of up to 15%.

Avoid it if you're outside the US — the card is US-only — or you often spend in foreign currency: the FX markup is 3%.

A custodial card from BitPay, a crypto payments pioneer since 2011, with merchant offers of up to 15%. The main limits are a waitlist for new applications, a 3% FX markup and card availability restricted to the US.

51
Transparency: Low
51/100 · see methodology
51
Data exposure: Low
51/100 · lower is better for sovereignty · methodology

Data & conditions

Account fee Free
IBAN condiviso
Multi-currency No (single currency)
Outbound transfers to third-party IBANs No
Utility direct billing No
SEPA direct debit (SDD) No
On-chain crypto withdrawal Yes
SEPA transfer Free
Interest on balance 0%
ATM withdrawal not declared
Fund custody Custodial (platform holds funds)
KYC Full
Supported countries US · 1+ countries
Regulator NYDFS (BitLicense)
OAM Italy registration No
Segment B2C
MiCA / License status Payment processor

Plans & pricing

Strengths

  • Pioneer from 2011; up to 15% merchant offers.
  • No notable sovereignty advantage documented.

Weaknesses

  • Nuove applicazioni in waitlist; FX 3%; US only (card).
  • Custodial: the platform holds your funds and can freeze or lose them.
  • Full KYC required: verified identity, zero pseudonymity.

Verdict

C D ★ 3.0/5 ★ 1.6/5

The C tier fits a product that, despite an NYDFS BitLicense and a track record since 2011, penalises the everyday user with a 3% FX markup, a waitlist for new applications, and card availability restricted to the US. The New York licence offers genuine protection, but cost and restricted access lower its practical usefulness.

On the crypto-native side BitPay stays custodial and full-KYC, but support for eleven assets including Bitcoin, ETH and several stablecoins gives the user more choice over what to load. The core limit remains: funds are held by BitPay and the centralised stablecoins are freezable, so there is no real sovereignty over keys.

Privacy & anonymity 30% 0.8
Fund control 20% 2.5
Censorship resistance 20% 1.5
Costs 10% 2.5

Promp's editorial rating based on real fees and net annual cost. Promp reviews third-party products independently.

"Sovereignty" rating: score computed on privacy/anonymity (30%), fund control (20%), censorship resistance (20%), trustless/auditability (20%) and costs (10%). Same data, different weights.

Reputation

What happened to people who used BitPay Card, and what users say. External signals: they do not feed the promp.it rating.

Incidents & regulatory actions

History not verified

We have not yet completed the incident search for this service: no entries here does not mean no events.

Public reviews

4.1/5 17,662 reviews
  • Google Play ↗ 4.1/5 13,701 reviews

    BitPay app (wallet + card); figure from the page JSON-LD (ratingValue 4.0993, ratingCount 13,701).

  • App Store ↗ 4.3/5 3,664 reviews

    BitPay app (wallet + card management), US store; exact figure from iTunes lookup (4.33678). The score covers the whole app, not the card alone.

  • Trustpilot ↗ 1.2/5 297 reviews

    Profile of BitPay as a company, not the card alone; 89% of reviews are 1-star. Recurring complaints: hard withdrawals and sends, bot-only support, rejected identity verification.

Weighted average across 3 public review platforms (17,662 reviews in total), weighted by volume. This is not our rating: it is those platforms’ average.

FAQ

Is BitPay Card a real bank?

BitPay Card operates under a Payment processor licence. The deposit-protection scheme is not documented for this service; check the official terms.

Can I send transfers to third-party IBANs with BitPay Card?

The ability to send transfers to third-party IBANs is not documented; check the official website.

Does BitPay Card support direct debits and utility billing?

SEPA direct debit (SDD): not documented. Utility-bill domiciliation: not documented.

Which fiat currencies does BitPay Card support?

The number of supported fiat currencies is not documented. Multi-currency accounts: not documented.

Can I withdraw crypto on-chain from BitPay Card?

On-chain crypto withdrawal is not documented; check the official website.

Sources

Show 4 more sources

Update history

✓ Terms unchanged since Jun 14, 2026

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